Bikeshare App Re-Design
Plan your trip with the Bikeshare App
My Role
UX Designer, User Researcher
Time Frame
2 Months
Tools & Methods
Figma, Miro. Literature Review, Usability Tests.
Introduction
Bikeshare is a service offered in Toronto. It is one of the main public transport methods in the city. One of the most frustrating things around using this service is the fact that you have to put your bike back in a station every 30 minutes. This happens for every bike and every trip, no matter if it is a 4 hour trip.
Problem
What occurs when you have to put back the bike every 30 minutes, beyond it being very annoying to do so, is the planning. Knowing your final destination and what stations will be available along the way every 30 minutes is next to impossible. You simply have to hope there is a station that has a spot available.
Potential Solution
In this project, we added the ability to plan your trip. This includes not only paying for the service in the app, but inputting your final destination. The app will then suggest how many stops you should take at a specific stations along the way every 30 minutes.
In addition to directions to stations, clearer trip planning and an improved timer design, we made a more in-depth tutorial on how to use the app, clearer statements on fees and clearer UI.
For the Figma file click here.